Microsoft Dynamics 365
With more than a decade of Microsoft Dynamics experience and tens of implementations covering Dynamics Sales, Customer Service and Marketing, we have rare expertise in delivering Dynamics 365 solutions with specialist focus on Technical and Solutions Architecture, Systems Integration and Integrated Dynamics Websites, Customer Portals and E-Commerce marketplaces.
Sales & Productivity
Our specialist expertise allows us to provide specialist capabilities for Dynamics 365 Sales and Dynamics 365 Project Services solutions. We advise, assure and implement Sales and Productivity Solutions that incorporate Artificial Intelligence and Deep Learning innovations utilising Microsoft’s cognitive services, Cortana and Azure Machine Learning.
Our team delivered tens of Customer Services solutions with Unified Service Desk (USD), Telephony Integration and integrated Call Centre solutions. Dynamics Field Services, Mobility and Internet of Things (IoT) are an integral part of our Customer Services solutions design and architecture. We are also early adoptors of CafeX Live Assist for Dynamics 365.
Long expertise in large scale systems integration and solution architecture using a variety of Middleware and Data integration platforms including Azure Service Bus, Biztalk, Microsoft Flow, Scribe (Insight & Online) and SSIS (Kingswaysoft). We can advise and support your Architecture & System Integration designs with various systems such as SAP and other ERP systems
Our long experience delivering and implementing Microsoft Dynamics allows us to understand and appreciate challenges, risks and benefits a Dynamics 365 programme can have.
We sit on our clients side advising and supporting your programme whether it is a business critical customer services solution, an investment in Sales & Productivity with an anticipated ambitious ROI or a large scale multiple work-streams business change programme with Dynamics 365 at its core.
We can help you design your Dynamics Technical Solution, Articulate your requirements in a Dynamics 365 context and prepare your RFP documentation. Our team comes armed with a number of tried and tested Dynamics Delivery methodologies and programme structure models as well as Business Change and Stakeholder management approaches.
We join your team bringing a collection of our propriety artefacts and documentation templates including RFP templates, Business & Benefits Case, Stakeholder management as well as Partner Selection models including Scoring Matrix and Dynamics Market knowledge. As a standard, we will provide best practice Dynamics Programme documentation such as PIDs, Multiple Works-stream Delivery & Communication Plans, Solution Architecture and Blueprints template documentation.
Cost & Efficiency Savings
We have delivered tangible cost and efficiency savings to our clients through our programme assurance services. From articulating business requirements in a Dynamics 365 context to reviewing Partners delivery estimates, we can bring in significant efficiencies to save on your programme budget. Please contact us for references from our clients and case studies showing savings delivered through our programme assurance services.
Minimising Programme Delivery Risks
Having seasoned Dynamics 365 professionals with long experience delivering Dynamics programmes significantly reduces your risks. Our team of Dynamics experts will only have one interest: Our Client. We work as part of your internal programme team to get the most out of your Delivery partner and ensures Microsoft's involvement in your programme delivery
100% Delivery Success
We take the success of your programme delivery very seriously and personally! We will be your trusted advisor with a single objective: Your Programme Success